Frequently Asked Questions
Everything you need to know about Viral Prompter, pricing, features, and troubleshooting.
How do I change the scroll speed?
While recording, you can simply use the on-screen scroll speed slider or tap the speed controls to adjust it dynamically to your reading pace.
How do I import a script?
In the main dashboard, tap the "+" button to create a new script. You can paste your text directly, or use our AI enhancement features to generate a script from a prompt.
How do I restore my purchase?
If you switch devices, ensure you are logged into the same Apple ID. Tap the settings icon and select "Restore Purchase" to reactivate your lifetime access.
Why is my camera access blocked?
Go to your device Settings > Privacy > Camera and ensure "Viral Prompter" is toggled ON. Do the same for Microphone permissions.
Can I export in 4K?
Yes! If your device supports 4K (iPhone 11 or newer), you can select 4K resolution in the camera settings before you start recording.
Is it really a one-time purchase?
Yes. Unlike many other teleprompter apps that charge $10-20 per month, Viral Prompter is a single one-time purchase of $19.99 for lifetime access, including all future updates.
How does the AI Script Lab work?
Our AI Script Lab uses advanced language models to turn your topics into scripts optimized for viral engagement. It focuses on hooks, retention, and clear call-to-actions.
Does it support iPad?
Yes, Viral Prompter is a universal app that works perfectly on both iPhone and iPad, allowing you to use a larger screen for even better script readability.
Still have questions?
Can't find the answer you're looking for? Reach out to our dedicated support team and we'll get back to you within 24 hours.
Contact Support